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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yanelis Benitez

December 3, 2023

5  out of  5 rating by Yanelis Benitez
"Was a pleasure to work with Melisa Bonilla, excellent customer service. Very satisfied"
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Kevin Brennan

November 28, 2023

5  out of  5 rating by Kevin Brennan
"I called Jamie’s office and it was actually her that answered directly, no wait. I was in need of an auto insurance policy immediately as mine was due to expire and Geico was increasing my rates. Jamie was incredibly knowledgeable and so pleasant to work with. She communicated throughout the entire process which took maybe 15 minutes over the phone, and was able to provide better coverage, the same day and at a lower rate. Couldn’t be happier with my decision to give her a call! 10/10 recommend!"
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Kevin Collins

November 28, 2023

5  out of  5 rating by Kevin Collins
"Jaime’ agency did a great job on our complicated (to us) insurance plans and saved us good money on our auto and umbrella. But most of all they also solved our Florida homeowners insurance problem big time. Kudos to her associate Melisa Bonilla who did the heavy lifting."
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Trajan Rodriguez

November 2, 2023

5  out of  5 rating by Trajan Rodriguez
"Melisa was great to work with! Saved me a bunch of money and made the process very easy!"
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Laurenz Deganos

October 27, 2023

5  out of  5 rating by Laurenz Deganos
"Nathalie was very courteous and helpful during my registration process. It went by quick and smooth. I’ve saved a lot of money switching to State Farm. Thank You!"
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Susana Rodriguez

October 18, 2023

5  out of  5 rating by Susana Rodriguez
"It was a true pleasure working with Melisa Bonilla, from State Farm Insurance, excellent customer service, and her help exceeded my expectations, she explained every detail carefully and made sure I understood every part of it. I would highly recommend her anytime for her great work, best of all she saved me a lot of money, thank you Melisa."
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Phil Thompson

October 9, 2023

5  out of  5 rating by Phil Thompson
"I have not met Jamie. Working with Melissa she went above and beyond what I expected. Five stars all across the board!"
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Taylor Bungert

September 27, 2023

5  out of  5 rating by Taylor Bungert
"i worked with both jamie & melissa and they were both a delight to work with! 10/10 recommend! they made my switch so hassle free!"
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Ania Z

September 21, 2023

5  out of  5 rating by Ania Z
"Great customer service!!!! Would definitely recommend."
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Rebecca Zimmerman

September 13, 2023

5  out of  5 rating by Rebecca Zimmerman
"Melisa was very helpful at getting me a good rate!!"
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Caleb Roldan

July 28, 2023

5  out of  5 rating by Caleb Roldan
"Melisa was very helpful and super friendly! I’d recommend to others."
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Javier Herrera

July 28, 2023

5  out of  5 rating by Javier Herrera
"Nathalie helped me over the phone to switch to State Farm, it was quick easy and and she was very helpful answering all the questions I had as well as saved me money, great customer service."
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Deborah Rosario

July 27, 2023

5  out of  5 rating by Deborah Rosario
"Fantastic people! Very, very helpful and good about staying in touch with clients. I live in Pasco County and refuse to change my agent because of the service I receive"
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July 26, 2023

5  out of  5 rating by STEVE KENNETH
"Nathalie Bonilla - Her service was exceptional and fast. I put out 4 total bids for car insurance quotes and the only one that replied back was Jamie Pelzer State Farm company. I highly recommend you call them. Saved us almost 50% coming off Progressive for 5 years."
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Wendell Fowler

July 14, 2023

5  out of  5 rating by Wendell Fowler
"Very helpful and efficient with the quote and onboarding process. Great service"
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Robbie Barch

July 7, 2023

5  out of  5 rating by Robbie Barch
"I switched from Geico to State Farm because I was being charged too much for insurance. Melisa gave me a call, and quickly helped me save over $100 dollars on my monthly premium. I really can’t express how grateful I am. Thanks again!"
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Micaela McCoy

June 30, 2023

5  out of  5 rating by Micaela McCoy
"Melisa was so helpful and quick! Such an easy and smooth process. Highly recommend"
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Sara Gutierrez

June 30, 2023

5  out of  5 rating by Sara Gutierrez
"Nathalie went above and beyond throughout the entire process, was very kind and patient. Excellent team"
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June 29, 2023

5  out of  5 rating by JPgenesispilot
"I recently had the pleasure of working with Melisa. She was incredibly helpful, knowledgeable, and patient throughout the entire process. Melisa took the time to understand my needs and provided me with excellent recommendations. Her friendly and professional demeanor made my shopping experience enjoyable and stress-free. I highly recommend Melisa for anyone in need of a top-notch salesperson."
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Guy Ora

June 29, 2023

5  out of  5 rating by Guy Ora
"Great service! I called to shop around for insurance and Nathalie was very helpful and informative. She went above and beyond, and was very professional."
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janet gibson

June 29, 2023

5  out of  5 rating by janet gibson
"Melissa was a pleasure to talk with and answers all my questions and concerns. After my agent, who I was with for many years passed away, State Farm put me with another agent who was not very responsive. I am very happy with Jamie Pelzer and would highly recommend them."
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Julia Difiore

June 29, 2023

5  out of  5 rating by Julia Difiore
"Nathalie Bonilla is a very professional and friendly person! She was very helpful and i had a great experience with her! Hope to speak with her again!!"
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Jaylen Serrano

June 29, 2023

5  out of  5 rating by Jaylen Serrano
"Nathalie was very nice"
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Kiara Aguila

June 29, 2023

5  out of  5 rating by Kiara Aguila
"Melisa was super friendly and helpful. After relocating to Florida my insurance rate basically tripled, but she was super helpful with getting me the coverage I needed at a price that was comfortable and much less then I had previously been quoted. She was patient and helped me understand the coverage options and how they work. If you need an amazing agent, call Melisa!!"
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Kiara Goodloe

June 29, 2023

5  out of  5 rating by Kiara Goodloe
"Nathalie was extremely helpful and explained all coverages in understandable terms! It was refreshing to have a person who truly cared about helping and having me understand my policy completely in addition to saving money! Nathalie is a gem!"