State Farm® Insurance Agent Jamie Pelzer

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Bob Williams

July 17, 2024

5 out of 5

"Just had a great experience with Jackie Zarate in reviewing/explaining auto insurance policies for three vehicles. She answered every question clearly and made the decision process easy. Hence forth she will be my go to agent for auto insurance"

Arlen Veloz

July 17, 2024

5 out of 5

"Excellent customer service! Franshisca was very professional, responsive and knowledgeable. She replied to my inquiry in a timely manner and assisted me throughout evaluating the entire coverage process. Highly recommend!"

Veronica Davis

July 11, 2024

5 out of 5

"Very informative, time saving process..not to even mention Isaac and Jaime slashing my monthly insurance bill in half and offering more coverage! Great team, highly recommend so far!"

Toby Tolbert

July 3, 2024

5 out of 5

"Frandhisca was knowledgeable and very quick to transfer our policy! Would recommend this agency!"

Rocky Power

June 25, 2024

5 out of 5

"All staff communicate well. Good follow up Text, email, via phone . Live person. Recommend them to quote you on your insurance needs. Service after the sale still great."

candace Braxton

June 19, 2024

5 out of 5

"All I can say Is WOW! I have never in all my years of talking with insurance reps have I encountered such a well organized, very patient, very knowledgeable and people conscious as I have inreference to working with Mr. Issac. These representatives of State Farm made me feel important and handled my stressful situation as if I was the most important person in their world. ( I would and have been referring State Farm) and giving out Mr. Issacs number to anyone that do not presently have State Farm. ) HE LOOKED up bundle discounts , and they offered me a lower rate than my use to be Gieco insurance. He cslled back on the exact day and time we agreed upon, he responded via email or returned calls quickly. He was not pushy or over barring. He explained every question, every concern and all forms to me in a calm soothing tone. I repeatedly had questions, delays, I was in need of a peace of mind and surety that I was choosing the right company to fit my personal and work needs with auto and health supplental insurance. When i called my use to be company I did not receive nearly the amount of service as I did when zi called or texted or emailed Mr. Issac. I changed my auto company from Gieco to State Farm because of Mr. Issac's patience and determination to work diligently to accommodate my needs. I called and a young lady answered the phone in a very perfessional and calming manner and informed me I do not have to hang up and wait for a return call that Mr. Issac will be available for me in a brief moment. Awesome Personell, Awesome Experience and Awesome company with well explained benefits."

Demitriy Levin

May 30, 2024

5 out of 5

"Jamie has provided an excellent service. She was able to resolve all my issues. I highly recommend Jamie for all your insurance needs."

Mike Speicher

May 28, 2024

5 out of 5

"I’ve been with Jamie’s office for three auto policy cycles now and it has been a great experience. They are very communicative and respond to questions rapidly. I’ve been working with Jackie and Franshisca lately and she’s been a huge help!"

Cristina Sells

May 23, 2024

5 out of 5

"I needed some help with our policies, and Franshisca was incredible! She was kind, professional, and quick to take care of things! I've been with State Farm since I started driving and their customer service has always been top notch."

Tom Reyes

May 22, 2024

5 out of 5

"I want to thank Issac Prado State Farm Agent he is amazing definitely know his job, kind person and he gave what I was looking for and plus and in no time I was good to go so he deserved 5 stars no questions asked, keep the good work my friend."

Vickey Cutshall

May 1, 2024

5 out of 5

"After being a loyal customer since 2016 with Progressive insurance I switched my Motorcycle and truck over to State Farm, I'm now saving $161.00 a month! That's a huge savings! Thank you State Farm!"

Payton Hines

April 16, 2024

1 out of 5

"Don't go Star Farm. Prices are sky high. They probably won't use this review. ."

Maria Schaniel

March 22, 2024

5 out of 5

"Nathalie was fantastic and thorough going over everything with me. I just moved from out of state and she was able to transfer all my information without any issues. I will definitely recommend to anyone looking to make a switch."

MONSTRMURK

March 20, 2024

5 out of 5

"They were super helpful setting up my account and further assisted me with any other questions I had."

Orlando Jimenez martinez

February 12, 2024

5 out of 5

"State farm es una compañía de seguros súper buena ya que gracias a sus trabajadores como por ejemplo Melisa brinda un servicio de 5 estrellas gracias por tener personas así en su equipo"

Emma Barriga

February 9, 2024

5 out of 5

"Jamie was fast to get back to me and super helpful. Made the process so easy and stress free"

Stephanie Cooper

February 8, 2024

5 out of 5

"I was looking for a new agent for my auto policy and so glad I found Jamie! She is very responsive, thorough and knowledgeable. Highly recommend!"

Martaluz Pozo

January 31, 2024

5 out of 5

"Jackie Zarate was a fantastic help in getting us better coverage for much less! So glad to be back with State Farm and getting such excellent service."

Liv Van Bokkelen

January 31, 2024

5 out of 5

"Jackie Z. was a great help in setting up both renters and auto insurance! She gave me a competitive quote and assisted throughout evaluating the entire coverage process."

Bradley Guldalian

January 19, 2024

5 out of 5

"Melisa was excellent, very responsive, extremely knowledgeable and professional. Definitely recommend her."

Ryan Fallon

December 18, 2023

5 out of 5

"As a State Farm customer, I wanted to stick with them when I purchased my new car. When I called to get a quote, the person I spoke to was very friendly and helpful. Unfortunately State Farm was not the cheapest rate quote I had received. When I told the person the rate that I was quoted by another insurance company, they were understanding and said that was a really good rate and that I should go with them. I appreciated the honesty without trying to sell me a policy that offered less with the same price. I will definitely keep them in mind if my rate goes up after six months."

Yanelis Benitez

December 3, 2023

5 out of 5

"Was a pleasure to work with Melisa Bonilla, excellent customer service. Very satisfied"

Kevin

November 28, 2023

5 out of 5

"I called Jamie’s office and it was actually her that answered directly, no wait. I was in need of an auto insurance policy immediately as mine was due to expire and Geico was increasing my rates. Jamie was incredibly knowledgeable and so pleasant to work with. She communicated throughout the entire process which took maybe 15 minutes over the phone, and was able to provide better coverage, the same day and at a lower rate. Couldn’t be happier with my decision to give her a call! 10/10 recommend!"

Kevin Collins

November 28, 2023

5 out of 5

"Jaime’ agency did a great job on our complicated (to us) insurance plans and saved us good money on our auto and umbrella. But most of all they also solved our Florida homeowners insurance problem big time. Kudos to her associate Melisa Bonilla who did the heavy lifting."

Trajan Rodriguez

November 2, 2023

5 out of 5

"Melisa was great to work with! Saved me a bunch of money and made the process very easy!"

What our customers say about us...

Bob Williams

July 17, 2024

5 out of 5

"Just had a great experience with Jackie Zarate in reviewing/explaining auto insurance policies for three vehicles. She answered every question clearly and made the decision process easy. Hence forth she will be my go to agent for auto insurance"

Arlen Veloz

July 17, 2024

5 out of 5

"Excellent customer service! Franshisca was very professional, responsive and knowledgeable. She replied to my inquiry in a timely manner and assisted me throughout evaluating the entire coverage process. Highly recommend!"

Veronica Davis

July 11, 2024

5 out of 5

"Very informative, time saving process..not to even mention Isaac and Jaime slashing my monthly insurance bill in half and offering more coverage! Great team, highly recommend so far!"

Toby Tolbert

July 3, 2024

5 out of 5

"Frandhisca was knowledgeable and very quick to transfer our policy! Would recommend this agency!"

Rocky Power

June 25, 2024

5 out of 5

"All staff communicate well. Good follow up Text, email, via phone . Live person. Recommend them to quote you on your insurance needs. Service after the sale still great."

candace Braxton

June 19, 2024

5 out of 5

"All I can say Is WOW! I have never in all my years of talking with insurance reps have I encountered such a well organized, very patient, very knowledgeable and people conscious as I have inreference to working with Mr. Issac. These representatives of State Farm made me feel important and handled my stressful situation as if I was the most important person in their world. ( I would and have been referring State Farm) and giving out Mr. Issacs number to anyone that do not presently have State Farm. ) HE LOOKED up bundle discounts , and they offered me a lower rate than my use to be Gieco insurance. He cslled back on the exact day and time we agreed upon, he responded via email or returned calls quickly. He was not pushy or over barring. He explained every question, every concern and all forms to me in a calm soothing tone. I repeatedly had questions, delays, I was in need of a peace of mind and surety that I was choosing the right company to fit my personal and work needs with auto and health supplental insurance. When i called my use to be company I did not receive nearly the amount of service as I did when zi called or texted or emailed Mr. Issac. I changed my auto company from Gieco to State Farm because of Mr. Issac's patience and determination to work diligently to accommodate my needs. I called and a young lady answered the phone in a very perfessional and calming manner and informed me I do not have to hang up and wait for a return call that Mr. Issac will be available for me in a brief moment. Awesome Personell, Awesome Experience and Awesome company with well explained benefits."

Demitriy Levin

May 30, 2024

5 out of 5

"Jamie has provided an excellent service. She was able to resolve all my issues. I highly recommend Jamie for all your insurance needs."

Mike Speicher

May 28, 2024

5 out of 5

"I’ve been with Jamie’s office for three auto policy cycles now and it has been a great experience. They are very communicative and respond to questions rapidly. I’ve been working with Jackie and Franshisca lately and she’s been a huge help!"

Cristina Sells

May 23, 2024

5 out of 5

"I needed some help with our policies, and Franshisca was incredible! She was kind, professional, and quick to take care of things! I've been with State Farm since I started driving and their customer service has always been top notch."

Tom Reyes

May 22, 2024

5 out of 5

"I want to thank Issac Prado State Farm Agent he is amazing definitely know his job, kind person and he gave what I was looking for and plus and in no time I was good to go so he deserved 5 stars no questions asked, keep the good work my friend."

Vickey Cutshall

May 1, 2024

5 out of 5

"After being a loyal customer since 2016 with Progressive insurance I switched my Motorcycle and truck over to State Farm, I'm now saving $161.00 a month! That's a huge savings! Thank you State Farm!"

Payton Hines

April 16, 2024

1 out of 5

"Don't go Star Farm. Prices are sky high. They probably won't use this review. ."

Maria Schaniel

March 22, 2024

5 out of 5

"Nathalie was fantastic and thorough going over everything with me. I just moved from out of state and she was able to transfer all my information without any issues. I will definitely recommend to anyone looking to make a switch."

MONSTRMURK

March 20, 2024

5 out of 5

"They were super helpful setting up my account and further assisted me with any other questions I had."

Orlando Jimenez martinez

February 12, 2024

5 out of 5

"State farm es una compañía de seguros súper buena ya que gracias a sus trabajadores como por ejemplo Melisa brinda un servicio de 5 estrellas gracias por tener personas así en su equipo"

Emma Barriga

February 9, 2024

5 out of 5

"Jamie was fast to get back to me and super helpful. Made the process so easy and stress free"

Stephanie Cooper

February 8, 2024

5 out of 5

"I was looking for a new agent for my auto policy and so glad I found Jamie! She is very responsive, thorough and knowledgeable. Highly recommend!"

Martaluz Pozo

January 31, 2024

5 out of 5

"Jackie Zarate was a fantastic help in getting us better coverage for much less! So glad to be back with State Farm and getting such excellent service."

Liv Van Bokkelen

January 31, 2024

5 out of 5

"Jackie Z. was a great help in setting up both renters and auto insurance! She gave me a competitive quote and assisted throughout evaluating the entire coverage process."

Bradley Guldalian

January 19, 2024

5 out of 5

"Melisa was excellent, very responsive, extremely knowledgeable and professional. Definitely recommend her."

Ryan Fallon

December 18, 2023

5 out of 5

"As a State Farm customer, I wanted to stick with them when I purchased my new car. When I called to get a quote, the person I spoke to was very friendly and helpful. Unfortunately State Farm was not the cheapest rate quote I had received. When I told the person the rate that I was quoted by another insurance company, they were understanding and said that was a really good rate and that I should go with them. I appreciated the honesty without trying to sell me a policy that offered less with the same price. I will definitely keep them in mind if my rate goes up after six months."

Yanelis Benitez

December 3, 2023

5 out of 5

"Was a pleasure to work with Melisa Bonilla, excellent customer service. Very satisfied"

Kevin

November 28, 2023

5 out of 5

"I called Jamie’s office and it was actually her that answered directly, no wait. I was in need of an auto insurance policy immediately as mine was due to expire and Geico was increasing my rates. Jamie was incredibly knowledgeable and so pleasant to work with. She communicated throughout the entire process which took maybe 15 minutes over the phone, and was able to provide better coverage, the same day and at a lower rate. Couldn’t be happier with my decision to give her a call! 10/10 recommend!"

Kevin Collins

November 28, 2023

5 out of 5

"Jaime’ agency did a great job on our complicated (to us) insurance plans and saved us good money on our auto and umbrella. But most of all they also solved our Florida homeowners insurance problem big time. Kudos to her associate Melisa Bonilla who did the heavy lifting."

Trajan Rodriguez

November 2, 2023

5 out of 5

"Melisa was great to work with! Saved me a bunch of money and made the process very easy!"